We send you customers you collect the money.
How it works?
1. Customer selects you as a local installer.
2. We call you with work order information.
3. You accept the work order.
4. Customer arrives for service at your business.
5. You match the tire price we quoted. Add tire installation, recycling and any other service fee's + taxes.
6. Customer pays you in full in person at your business.
7. We follow up and make sure everyone is happy.
You collect 100% of the money from the customer in your business.
When selling online companies now earn 100% of the margin on each tire sold. Some companies will collect 100% of the money than give you a small commission. But you have to submit paperwork than wait for your money and remember to make sure it processed.
No developers, servers, website hosting or being charged for a website monthly $100's of dollars. Believe it or not a lot of the small shops paying these fee's are not taking in any work orders to make it financially worth it to do it. And for those selling from their own websites to customers the payment processor costs 2.9% per transaction or more and it's non-refundable when the customer cancels or orders the wrong stuff. You'll also need to provide proof of tracking in fraudulent cases and may not be re-reimbursed. However the way we sell the tires makes you 100% of the margin upfront for each work order. And again your getting paid in-person at your business all the money.
Sending you customers for online sales you may not have generated locally will make you more money than had it not generated any sales for you.
This program is only available to family owned tire and automotive shops. We are looking to send business to local installers who are independently family owned. We will not fulfill a work order to any national chains or big box stores.
Who are the local installers?
Family owned tire shops & repair shops in your local area from google maps.
Who does the customer pay?
The local installer is going to collect all the money in their business.
Do I have to accept a local installer work order?
No none of the work orders are mandatory to be accepted.
Why are customers going to use me as a local installer?
We connect the customers with a great price and than they select you as the installer because they want to visit your place locally and give you the business.
What if I refuse the work order?
We cancel the order and will send the customer to a different installer in the area.
What are the tire installation rates?
Your business sets their own service rates for tire installation.
What if I can't get the same brand?
We will ask you to match it with a comparable brand and confirm with the customer that will satisfy what they are looking for. Otherwise we just cancel the work order.
After I've accepted the work order what do I do?
You can let them customer know you got the work order or just wait for them to come in for service as we will call them to make sure they know you've accepted the work order.
Who do I buy the tires from?
You can buy the tires from your local distributor, tire shop, wholesaler or any other vendor you feel gives you the best price.
Why do you send local installers business?
To get the best experience we want customers to deal with local shops in their communities not some online warehouse that drop ships tires or a national chain with staff working on commissions. This helps promote local shops in the community.
Do you charge the local installers a fee?
Yes, we charge a small customer service fee that helps pay for our staff and our website platform. It's a 5% fee based on the total for each line item. We send a statement by mail at the end of each month and we only bill for completed work orders where you've made money.
Do you charge customers a booking fee?
No, we try to make it as easy as possible for the customers.
How can I become an installer?
Make sure you are listed on google maps. Customers will need to choose you to get a work order in your area.
Who handles the tire warranty?
Your business handles all tire warranties or you can send tire warranties to any tire dealer in your area and they will file the claim for your customer.
Whats not included in the total price on the website?
Your installation, recycling rates and sales taxes.
How do I collect payment?
All payments must take place in your store in person. Never accept payment over the phone or on the internet as this is not part of the secure payment process.
Can I ask customer for a non-refundable deposit?
Yes, if an item is a special order that requires freight or an expensive product we encourage you to collect a non-refundable deposit to cover return freight and restocking fees to send and item back to their supplier. This also helps prevent fraudulent works orders from being created. Collect this fee in person only to also avoid telephone fraud.
Why don't I see any chain stores?
This service is not being made available to any national tire or automotive chains. We want to send the business to family tire and repair shops in your community only. If your business is a family owned franchise let us know we can add your location if it's excluded.
Who do I contact if I have further questions?
Send us an email at nystirestore@gmail.com subject: Local installer question and we will be happy to get back to you as soon as possible.